Can I purchase a noo.ma Gift Card as a present for someone abroad (for example, in Norway, the UK, or other EU countries)?
Yes, noo.ma Gift Cards can be gifted internationally. We ship to the EU, the UK, Norway, and Switzerland. For higher-value orders, shipping is free and all customs duties are covered by noo.ma.
How does the Gift Card work?
After purchasing a gift card through the product page, you will receive an email containing a 16-character gift card code. The email also includes a printable PDF template of the card, available in both color and black & white. You can personalize the card by adding the value and the code, then print it and present it to the recipient in any way you prefer.
Will the recipient have to pay any extra charges when using the Gift Card from abroad?
No, there are no additional costs for the recipient as long as the order exceeds the free shipping thresholds. noo.ma covers shipping fees for orders above 100 EUR, 100 GBP, 110 CHF, or 1100 NOK. noo.ma covers all customs duties, so there's no extra charge.
Is the Gift Card a physical product?
No, the Gift Card is delivered digitally by email. It includes a code and a PDF template which can be printed if you wish to present it in person. There is no physical product shipped from noo.ma.
How does the recipient redeem the Gift Card?
The recipient can enter the 16-character code in the checkout process on noo.ma. The value of the card will be applied to their order automatically.
Is the Gift Card valid in different currencies and countries?
Yes, the card is issued in EUR but it can be used internationally. At checkout, prices and totals will be displayed in the correct currency based on the recipient’s shipping location.
Does the Gift Card have an expiration date?
No, noo.ma Gift Cards do not expire. The recipient can use it whenever they are ready to make a purchase.
Can I get a refund to my bank account for an order paid with a Gift Card?
No, refunds for orders paid with a noo.ma Gift Card are not returned to a bank account or credit card. Instead, the refunded amount will be issued as store credit. You can use this credit for any future purchase at noo.ma, just like a regular gift card.