Our status on COVID-19

Hope you’re all safe and healthy.

As it’s been a difficult time for all of us, we’re doing our best to make our company operating as usual. You can still easily order any of our product from noo.ma while safely staying at home.
Delivery within EU is, as always, free of charge. Nonetheless, we had to introduce changes to our daily functioning - here you’ll find a short update on that matter.

OFFICE

To prevent COVID-19 from spreading, we’ve decided that all members of our office team will be working safely from their homes. We’re operating on a regular basis and our customer service team is available as always.


WAREHOUSE

To maintain a regular dispatch of all the orders, we’ve introduced new safety procedures and our warehouse is operating as usual. 


MANUFACTURERS & SUPPLIERS

All of our manufacturers and suppliers are based in Poland. After announcing an epidemic thread by the authorities, they all have introduced more strict health & safety regulations and are continuing the regular work.

That means that we expect no break in the production process.


NEW & EXISTING ORDERS

You can still easily order any of our product from noo.ma while safely staying at home. Shipping within EU is always free of charge.

As our warehouse & manufacturers are working as usual, we don’t anticipate any major difficulties with delivery of your order, but please note that slight delays may occur if the situation will escalate. 


SHIPPING

Our carriers are also working on a regular basis & our packages are being picked-up as usual. To ensure a safe shipping, our carriers has modified their safety regulation and offer no-contact delivery to eliminate the risk of any contamination. 

Due to a border control between all European countries, delivery may take longer than usual.

Stay safe, stay healthy and stay… home.